business
Business is definitely interesting. On a bad day, everyone else seems to be having one. Be having a good day, and most others seem to co-operate. i wonder what the common factor could be? (tongue in cheek) I have found that being pleasant definitely makes a difference, but holding on for help for 1 hour 48 minutes to query a payment gets to be interesting in the extreme. luckily I have a speaker phone and another line so that work does not come to a complete tandstill.